Restaurants "Missing 85% of feedback posted about them", say Gartner
How much customer feedback are you aware of?
According to the Location Based Marketing Association:
“Historically, merchants have been primarily concerned with structured feedback (online reviews) from review sites like Yelp and CitySearch. In fact, unstructured data is growing at a faster pace and outnumbers structured data by a factor of 100:1. For the average merchant, greater than 99 percent of total customer feedback is unstructured data from sites like Instagram, Foursquare and Facebook, while traditional reviews make up less than 1 percent.”
simpleERB allows to you to increase the number of reviews that you get and get the good ones and only the good ones onto Social Media.
Instructions here 🙂