The Booking System and Restaurant CRM Built for Front-of-House Teams
simpleERB is a restaurant booking system built for front-of-house teams who want fewer phone calls, more control over their diary and a way to stop no-shows eating into their margins.
It covers everything a restaurant reservation system needs: online bookings, automated reminders, waitlists, table management and customer records.
Four areas. Four problems most restaurants deal with every week.
Automate your booking experience so your team can focus on the floor, not the phone.
Most of the admin that ties up a restaurant front of house is repetitive: confirming reservations, sending reminders, handling amendments. simpleERB’s restaurant booking software takes care of it automatically.
- Accept online bookings 24/7 through a widget on your website, Google, Facebook or Instagram
- Send automated email and SMS reminders at intervals you set
- Let customers amend or cancel without calling, and free up your phone lines
- Capture waitlist sign-ups automatically when your online availability is full
It’s front of house software built around one idea: if it can run without your team doing it manually, it should.
See booking automation features →
Take full control of your reservation management system: who books, when and where.
Accepting more bookings isn’t always the right call. Accepting the right ones at the right time is. simpleERB gives you the controls to manage capacity the way you want, not just record whatever comes in.
- Set maximum covers per time slot to avoid overloading the kitchen
- Choose which tables, areas and party sizes are bookable online
- Define advance booking windows and maximum party sizes
- Use table ranking to fill the floor efficiently based on group size
Whether you’re managing one dining room or several areas, this is the difference between a proper restaurant table management system and a basic booking form.
See booking control features →
Protect your revenue with a booking system that handles card holds, deposits and prepayments.
A no-show for a table of six on a Saturday night is a real cost. And it’s preventable. simpleERB integrates with Stripe so you can take card details, deposits or full prepayments without a separate tool or a complicated setup.
- Hold card details against a booking and charge no-show fees directly in Stripe
- Set a deposit amount per booking or per cover
- Take full prepayments for set menus, tasting menus or ticketed events
- Send phone-booking customers a secure link to submit card details
You decide when to switch it on and which bookings it applies to. A weekend-only deposit for groups of 6+, a full prepayment for a seasonal menu: the rules are yours to set.
See payments & no-show protection →
Build a customer database from every booking, automatically.
Beyond reservations, simpleERB acts as a restaurant CRM, recording preferences, dietary needs and visit history every time someone books. That data builds up over time and stays in your account.
- Build a mailing list from every booking without any extra steps
- Record dietary requirements, preferences and special occasions
- Identify your most frequent visitors through built-in reporting
The restaurants that get the most from this aren’t doing anything complicated. They’re just using the customer management tools that were already there.
See customer intelligence features →
One System for the Whole Front of House
simpleERB is restaurant management software built for independent restaurants and small groups.
No lengthy onboarding, no features you’ll never use, no lock-in.
If you’re running on a paper diary, a third-party booking platform you can’t fully control, or a restaurant management app that only handles one thing: this covers everything.
Replace paper diaries and rigid platforms today.