simpleERB Support - Find what you need

Setting up Area Selection for online bookings

Understand how simpleERB automatically cancels unpaid bookings and how due dates are determined for different booking types.

Can I block certain tables from online bookings?

Learn how to set up custom cancellation reasons and configure a booking cancellation policy in simpleERB.

Learn how to efficiently swap tables in simpleERB using the quick move feature within the Diary view.

Learn how to close out specific time slots in your simpleERB diary for both online and telephone bookings.

Can I prevent online bookings on certain tables/restaurant areas on specific days?

How does simpleERB charge for covers?

Learn how to customise your simpleERB online booking widget's appearance to match your brand's style and colours.

Learn how the simpleERB and Epos Now integration streamlines your service by automatically opening bills when customers are seated.

Learn how to export your opted-in customer database from simpleERB to use for your email marketing campaigns.

A comprehensive guide to everything simpleERB can do for your restaurant, from core booking tools to advanced Pro features.

Learn how to integrate bookings from Facebook and Instagram directly into your simpleERB diary using the Mozrest partnership.

How can I pause my simpleERB plan subscription?

Learn how to use payment reports and booking icons in simpleERB to track, chase, and manage customer payments and card captures.

Learn how to configure payment and card capture rules for your simpleERB online booking widget to reduce no-shows.

Understand how simpleERB's secure payment and card capture process works for online and telephone bookings to reduce no-shows.

A breakdown of simpleERB subscription tiers, cover allocations, and payment integration costs.

How do simpleERB pricing plan subscriptions work?

Learn the process for fulfilling GDPR 'Right to Erasure' requests in simpleERB by anonymising customer data.

Learn how to set up, manage, and optimize the Reserve with Google integration to capture more restaurant bookings.

Learn how to configure flexible payment and card capture rules in simpleERB to secure your bookings and reduce no-shows.

Step-by-step guide on how to connect your simpleERB account with Stripe to securely process payments and capture card details.

Learn how to split your daily opening hours in simpleERB to accommodate closing periods, such as between lunch and dinner.

Step-by-step guide on how to efficiently re-create your restaurant table layout in simpleERB without losing booking data.

Discover how to efficiently manage your restaurant's floor plan, bookings, and stay times using the simpleERB Grid view.

Learn how to override your default table turn times in simpleERB for specific dates, recurring days, or cover sizes.

How long is the simpleERB trial period?

What does “unlimited users, devices, and areas” mean?

Learn how to enable the Waitlist Signup feature on your simpleERB widget to capture demand when your restaurant is fully booked.

Learn how to stop taking online bookings through your simpleERB widget using quick fixes or long-term scheduling.