simpleERB Knowledge - How to work simpleERB

Everything you need to get started, get better, or get unstuck - in one place.

How do I add staff logins?

Learn how to create multiple staff accounts with customized authority levels in simpleERB to manage your restaurant team securely.

Staff Training
How can I get online booking and a widget on my website?

Learn how to add your unique simpleERB booking widget to your website or social media pages.

Online Reservations and Widget
How to Keep tables aside for walk-ins

Can I block certain tables from online bookings?

Booking Rules and Setup
How to set up a booking cancellation policy and cancellation reasons

Learn how to set up custom cancellation reasons and configure a booking cancellation policy in simpleERB.

Booking Rules and Setup
How to move tables quickly in the Diary view

Learn how to efficiently swap tables in simpleERB using the quick move feature within the Diary view.

Table Management and Floor Plans
How can I close out a time slot for all bookings?

Learn how to close out specific time slots in your simpleERB diary for both online and telephone bookings.

Booking Rules and Setup
How do I download my customer database that have opted in to our mailing list or marketing emails?

Learn how to export your opted-in customer database from simpleERB to use for your email marketing campaigns.

Data Security and Integrations
How do I add a booking?

Learn how to manually input customer bookings using the Booking View and the Grid View in simpleERB.

Staff Training
How to set up Reserve integrated booking button for Facebook/Instagram

Learn how to integrate bookings from Facebook and Instagram directly into your simpleERB diary using the Mozrest partnership.

Online Reservations and Widget
Planning for Busy Service Periods

Ensure your restaurant runs smoothly during Christmas, New Year, and special events with our seasonal checklist.

User Advice
How can I generate bookings using the Reserve with Google integration?

Learn how to set up, manage, and optimize the Reserve with Google integration to capture more restaurant bookings.

Data Security and Integrations Booking Rules and Setup Online Reservations and Widget
How to integrate with Stripe for payments and card capture

Step-by-step guide on how to connect your simpleERB account with Stripe to securely process payments and capture card details.

Payments No-Shows and Deposits
How to split your opening hours in simpleERB for service sittings

Learn how to split your daily opening hours in simpleERB to accommodate closing periods, such as between lunch and dinner.

Booking Rules and Setup
How to change a table's turn time for a specific date/day and covers

Learn how to override your default table turn times in simpleERB for specific dates, recurring days, or cover sizes.

Booking Rules and Setup
How to set up and manage the Waitlist Signup feature

Learn how to enable the Waitlist Signup feature on your simpleERB widget to capture demand when your restaurant is fully booked.

Table Management and Floor Plans
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You might find the answer you are looking for on our blog or in our FAQ - but if not, feel free to email us, and a team member will help.

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