Staff Training

How do I add staff logins?

Add in multiple staff logins with different authority levels.

simpleERB allows you to create unlimited staff logins, each with specific authority levels tailored to their roles. This enables secure, role-based access for different team members, such as kitchen staff, concierge, or floor managers.

Authority Levels

You can assign levels based on necessity:

  • View Only: Ideal for concierge or kitchen teams to check bookings without making changes.
  • Manager Access: For reservation teams to input and modify bookings.
  • Waiter Access: A general login for floor staff, restricted to making bookings within approved times and areas.

How to Create a New User

  1. Log in to your simpleERB account with your Owner credentials.
  2. Navigate to Staff Settings.
  3. At the bottom of the page, locate the user creation box.
  4. Enter the staff member's name, surname, unique username, and password.
  5. Select their access level and click 'Add'.

Note: Every username must be unique; the system will alert you if the chosen username is already taken.

Managing Linked Accounts

If you operate multiple linked venues, you can grant a staff member access to several accounts:

  • When setting up the user, look for the 'can access these restaurants' dropdown.
  • Manually tick each location individually.
  • Important: Do not select the 'All' option, as this may limit the staff member's ability to perform override changes on secondary accounts.

Sales Support

We are happy to answer any questions you might have about simpleERB, moving from another product, or any other queries you may have.

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You might find the answer you are looking for on our blog or in our FAQ - but if not, feel free to email us, and a team member will help.

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If you have an urgent inquiry outside of our support hours, please use the following email, and a team member will respond as soon as possible.