simpleERB Support - Find what you need
Everything you need to get started, get better, or get unstuck -in one place.
Whether you're setting up for the first time, training a new team member, or looking up how a specific feature works, this is where you start.
Already set up?
Access your diary directly to manage your bookings and team.
Waitlist Management
simpleERB includes a powerful built-in restaurant waitlist management system. Eliminate the pen-and-paper list and manage walk-ins seamlessly across all devices in real time.
Our waitlist management software ensures your front-of-house team spends less time juggling names and more time seating customers with automated waitlist management.
PCI Compliance
Security is built in. simpleERB uses a PCI-compliant payment gateway so card numbers are never stored on your devices.
Meet PCI compliance for restaurants requirements effortlessly. By tokenising data at the point of entry, your staff never see sensitive card details, keeping your restaurant secure.
Need More Help?
Explore our documentation or get answers to common questions.
Sales Support
We are happy to answer any questions you might have about simpleERB, moving from another product, or any other queries you may have.
Product Support
You might find the answer you are looking for on our blog or in our FAQ - but if not, feel free to email us, and a team member will help.
Support Hours:
9:00am - 5:30pm (GMT) Monday - Friday
If you have an urgent inquiry outside of our support hours, please use the following email, and a team member will respond as soon as possible.