Restaurants and Cafes

A Restaurant Booking System That's Ready Before Your First Service

Most restaurant reservation systems were built for chains and sold down to independents. You get a product designed for 50 sites when you only have one - and a price tag to match.

simpleERB goes the other way. It's a restaurant booking system built for the kind of restaurant most people actually run. One site, tight margins, a team that doesn't have time to learn new software on a Saturday morning.

How It Works

Get Started In 4 Easy Steps

1

Sign up

2

Complete basic diary setup

3

Add the widget to your site

4

Start taking bookings

You're taking online reservations the same day - the whole setup takes about 30 minutes.

Every booking; phone, walk-in, website, Google, Facebook, Instagram, goes into one diary. Your team sees one view. Customers see the timeslots you've made available. The restaurant reservation booking system does the organising so your staff can focus on the people in front of them.

No hardware to buy. Works on any PC, Mac or iPad. Month-to-month, no lock-in.

Pause if you're seasonal, change plan to suit your seasonal fluctuations.

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Online Reservations Around the Clock

Customers decide to book at 11pm on a Tuesday. On the bus. During a lunch break. If your only booking channel is a phone that rings during service, you're losing covers to restaurants that take bookings online.

simpleERB's online table reservation system is live 24/7. Embed a restaurant booking widget on your website - it takes a few lines of code or a quick job for your web person. Connect Google, Facebook and Instagram. Customers pick a time, a date, a party size. Confirmed. Done.

No third-party platform taking a commission. No redirect to someone else's site. The restaurant reservation widget sits on your website and looks like yours.

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Table Management That Keeps Up With Service

Tables get moved. A party of 6 becomes 8. The window table that was booked for 7 is now free at 7:30 because the customer called to push back. This is normal. Your software needs to handle it without slowing you down.

Drag and drop reservations between tables. Build your floor plan to match your actual layout - separate areas for inside, outside, private dining, the bar. Set turn times according to booking sizes. Adjust capacity for a busy Saturday vs a quiet Monday.

simpleERB is restaurant seating software that works the way your floor actually moves. The restaurant table planner updates in real time across every device, so your greeter, your manager and your kitchen all see the same thing.

Table Management
No-Shows: Stop Losing Money to Empty Tables

A single no-show of 3 people at £20 a head costs you £42 in lost margin. Do that twice on a Saturday and you've lost nearly £100 - tables you could have filled if you'd known in time.

Hold credit cards at the point of booking. Set a cancellation policy. Send automatic SMS and email reminders - customers are far less likely to ghost you when they know there's a card on file. Take deposits for high-demand bookings like Valentine's Day, Christmas Eve or fixed menus such as afternoon tea.

When a cancellation does come in, your waitlist is right there. Fill the gap before it costs you.

The best restaurant booking system doesn't just take bookings. It makes sure people actually turn up.

No-show
Works for Small Restaurants and Cafes Too

You don't need 200 covers a night to justify a booking system. If you're a 30-seat cafe that loses one table a week to no-shows, that adds up. If you're a small restaurant that spends an hour a day on phone bookings, that's time you don't have.

simpleERB is a flexible restaurant software that costs less than the problem it solves. The free trial gives you 250 covers with no credit card required. After that, plans start small and scale with you - no per-cover charges, no commission, no surprise fees.

A cafe booking system shouldn't cost the cafe money. This one doesn't.

Restaurant/Cafe
Your Diary, Your Data, Your Customer Relationships

Every booking builds your customer database. Names, contact details, visit history, dietary notes, preferences - it grows automatically because your team is already using the system.

When a regular calls, you know their table, their last visit, what they don't eat. When a new customer books online, their details are captured before they walk in. No separate CRM. No spreadsheet taped to the wall.

simpleERB is a restaurant diary booking system and a customer database in one. The data stays with you not with a third-party platform that puts your competitors next to your listing.

simpleERB Data

Sales Support

We are happy to answer any questions you might have about simpleERB, moving from another product, or any other queries you may have.

Book an online Demo

Product Support

You might find the answer you are looking for on our blog or in our FAQ - but if not, feel free to email us, and a team member will help.

Support Hours:

9:00am - 5:30pm (GMT) Monday - Friday

If you have an urgent inquiry outside of our support hours, please use the following email, and a team member will respond as soon as possible.