How to change a table's turn time for a specific date/day and covers
Override your normal booking table turn time on certain days, dates, and by cover sizes.
There may be certain booking cover sizes, specific dates, recurring days, or a block of dates you wish to differ from your normal default stay time. You can do this in the Table Turn Time setting to override your default configurations located in the 'Set up tables and area' setting.
Example: If you want to accommodate a longer stay time-such as Sunday bookings between 13:00 and 15:00 for parties of 4 to 8-you can create an override that sets the stay time to 120 minutes, superseding your standard 90-minute default.
How to apply a stay time edit
To create an edit (e.g., for Sundays):
- Select the 'day/time' recurring day checkbox and choose the day from the dropdown.
- Specify the time period for the 'table turn time' and ensure you tick 'tables required back by'.
- Select the booking time slots and cover requirements.
Along with recurring days, you can apply these rules to a block of dates or a specific one-off date by selecting the required option from the list before saving.
How multiple edits interact (Hierarchy)
If you have multiple conflicting edits, the system follows this hierarchy to determine which rule applies:
- Date: Always takes first preference.
- Block of Dates: Becomes void if it conflicts with a specific Date rule.
- Recurring Day: Becomes void if it conflicts with a specific Date or Block of dates.
- Covers: Calculated according to the matching rule.
If a booking doesn't fit into one of your specific edit categories, the default table turn time will be applied.
How to remove the table turning feature
In this setting, you can untick the table turn time feature at the top. This means once a table is booked, it is blocked for the remainder of the service period. If you wish for a table to be bookable again, you must manually click the 'table ready' button, as the system will not auto-release the table.