Pricing and Account
What are the benefits of SMS credits in simpleERB?
Purchase bulk SMS credits to quickly contact customers, reduce no-shows, and manage waitlists
Within simpleERB, there is an option to purchase SMS text credits in bulk to allow you to quickly contact and notify customers about bookings.
Important info: You can purchase bundles of 250 or 1,000 SMS credits. Payment is automatically charged to your subscription's billing details, and receipts are stored in your payment history.
Benefits of using SMS credits
- 1: Help reduce customer 'no-shows' with automated SMS booking reminders sent directly to mobile devices.
- 2: Follow up with specific customers directly within their booking space.
- 3: Easily notify same-day waitlist customers waiting elsewhere that their table is ready, functioning like a table pager.
- 4: Alert advance waitlist customers when an open table becomes available and a booking confirmation is on the way.
How to purchase SMS credits
- 1: Log into your account and head to the Account & Billing SMS purchase setting.
- 2: Choose to purchase either 250 or 1,000 SMS credits.
- 3: Confirm your purchase—payment will be automatically taken using your plan subscription billing details.
- 4: View your remaining balance and find past invoices/receipts in your payment history.
Where can I learn more about setting up features?
Explore our additional guides on setting up automated SMS reminders, messaging customers directly from bookings, and using the same-day waitlist feature.
See here for more information on setting up SMS auto-send booking reminders.