features

simpleERB Feature List

Everything simpleERB can do for you. Pick and choose the features that suit your restaurant's needs.

Get up and running for basic booking ability in as little as 30 minutes. simpleERB works on any modern browser with no special hardware required.

Standard Features

Available in all plans. Includes web bookings, CRM database, and automated reminders.

Premium (Pro)

Includes Stripe integration, secure credit card capture, and payment processing.

Core Booking & Online Presence

  • Take web bookings on selected tables only
  • Process bookings via Google Business Profile & Google Maps
  • Take bookings from Facebook and Instagram
  • Four different widget designs to suit your website
  • Add your logo to widgets and customer notifications

Restaurant Operations

  • Optimise yield & profits with table ranking and "twos on fours" prevention
  • Manage same-day and advanced waitlists
  • "Greeter" Diary view for mobile phones
  • Set tables aside for walk-ins only
  • Record and seat walk-in bookings in two clicks
  • Override booking rules for festive or seasonal changes

Customer Management (CRM)

  • Build a customer database with customizable criteria buttons
  • Automatic email and SMS reminders (SMS is chargeable)
  • Capture "Private" reviews from customers
  • Import existing customer databases and export data for marketing (Mailchimp/Spillover)

Pro Plan Features

Unlock advanced financial tools with our Pro Plan:

  • Integrate Stripe payment gateway
  • Hold credit cards securely for no-show protection
  • Take full payments or deposits for ticketed events
  • Create multiple card request rules based on booking criteria

Note: SimpleERB supports multiple users and devices with no lock-in contracts. You can change your plan type once per month.

Sales Support

We are happy to answer any questions you might have about simpleERB, moving from another product, or any other queries you may have.

Book an online Demo

Product Support

You might find the answer you are looking for on our blog or in our FAQ - but if not, feel free to email us, and a team member will help.

Support Hours:

9:00am - 5:30pm (GMT) Monday - Friday

If you have an urgent inquiry outside of our support hours, please use the following email, and a team member will respond as soon as possible.