general

Planning for Busy Service Periods

Take the stress out of seasonal organizing and keep your service running like clockwork.

In the lead up to any busy season-be it Christmas, New Year, or a special event-simpleERB helps you stay prepared and organized with a suite of powerful reports and settings.

"Use our planning checklist below to master your settings and ensure a smooth process for both your staff and your customers."

Check your Forward Bookings report

Compare your covers from last year to your current diary. Use this data for financial forecasting, staff rostering, and to trigger festive marketing if covers are lower than expected.

Maximize Profitability with Sittings

Don't stick to default settings for special dates. Utilize Partial Open Days to set specific sittings (e.g., Christmas Day 12:30 and 17:30) with custom table turn times to maximize efficiency.

Secure Revenue with Payments

Avoid 'no-shows' during high-stakes periods by implementing card capture or deposits via our Stripe integration. Secure your Christmas revenue before the doors even open.

Seasonal Quick Checklist

  • ✓ Close Out Dates: Prevent accidental bookings on days you are closed.
  • ✓ Widget Tweak: Lower max covers or increase lead times for last-minute bookings.
  • ✓ Manage Offers: Use the booking offers setting to track festive set menu allocations.
  • ✓ Special Requirements: Use info buttons to alert chefs of allergies in advance.

Don't forget to update your Terms & Conditions to reflect any seasonal payment policies or strict cancellation windows.

Sales Support

We are happy to answer any questions you might have about simpleERB, moving from another product, or any other queries you may have.

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You might find the answer you are looking for on our blog or in our FAQ - but if not, feel free to email us, and a team member will help.

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If you have an urgent inquiry outside of our support hours, please use the following email, and a team member will respond as soon as possible.